FAQ

How much is shipping?

Shipping costs vary based on the size of your order and distance from the shipping location of Charlotte, North Carolina. To find your shipping costs, you can simply add your item(s) to the cart and view the shipping costs.

What if I need my order asap?!

If you need your order rushed, that's totally possible! Please purchase the rush option here. Purchasing the rush option means your order is made within 2 BUSINESS DAYS. At checkout you may choose to add express shipping if needed.

Can I cancel/change/add to my order?

You can cancel your order within 24 hours of placing. Once that time frame has past, your order has begun processing and is unable to be canceled or changed. If you need to add to your order, you can simply place a 2nd order for the remaining items.

Can I return or exchange my order?

Unfortunately we cannot return or exchange items if you change your mind. If for some reason your item arrives defective or damaged we will absolutely replace that item for you.

How long will it take to receive my order?

Processing times for items are the following:

  • Doormats: 1-2 Weeks
  • Mugs: 3-5 Business Days
  • Pillows: 3-5 Business Days

Once your order ships, it will arrive within 2-5 business days depending on what shipping method you choose at checkout.

Do you ship internationally?

Absolutely! Please note, your package will not be marked as a gift and the buyer is responsible for any customs fees mandated by their country.